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  • Ben Hulme

Open House, ambiverts and bad bots

Curious to see what would happen if we didn't set a theme, and see where the conversation took us....


  1. Learnt a new word!

  2. The danger of desperate sales and/or bad bots

  3. Pitfalls in pricing

  4. Bonus link

Really interesting exploration of how introverts and extroverts can rub each other up the wrong way in either seat of the buyer/seller relationship, with insights from an expert (@Sabrina Ahmed, if you're asking) on how personality interacts with communication styles.


Healthy reminder that when somebody is quiet, or doesn't answer straight away, it might actually be that they are thinking.... and conversely if somebody is inpatient and demanding, they may not really be a bad person, and might appreciate the offer of a considered answer to follow.


Now I know that I am sometimes extrovert, but also occasionally painfully shy, and so thank you very much @Vinit Shah for sharing the term AMBIVERT - which I suspect fits quite a few folk. Wisdom shared by many on the benefits of

- Recognising and understanding where somebody is on the intro-extro scale

- Being aware of yourself, and how that fits the situation

- Making choices! We don't want to change who we are, though flexing can be a valuable skill



Our favourite bachelor/newlywed [delete depending on which side of Saturday we are!] @Martin Callus also brought forward some great examples of lousy outreach techniques that can damage reputations, and sour relationships.


Tip for the day - if you're starting to sound like a pushy, desperate, needy salesperson... then it's time to treat yourself to a day off. Go for a walk in the countryside. Reflect on your true purpose and the value you bring. Connect with friends. Have a nap. And for goodness sake, stop using that lousy automated outreach bot!


We picked up some tales of pricing done well, and the benefits of being consistent - especially when being referred by one client to another. Not everybody wants to buy cheap, but nobody likes to feel they've been overcharged.


And then I found this - that cropped up in another parallel universe of Uncertainty Experts..


Why would anybody want to be a professional troublemaker?